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FAQ

Common Questions Answered

Can I get a refund on your digital products?

At Pathos for Learning, we offer high-quality digital products and programs tailored to parents and guardians of Ontario students in grades 1 to 8. Due to the nature of digital goods and the immediate access provided upon purchase, we uphold a strict All Sales Are Final policy. Since our products are digital and irrevocable, we do not offer refunds or exchanges once an order is completed and the product download link has been supplied to the customer. We clearly state this policy to ensure that our customers fully understand and consent to the terms and conditions of sale before purchasing.

What if I experience technical issues with my digital product?

If you encounter any technical difficulties accessing or using your digital product, please contact us for support. We are happy to assist in resolving any issues to ensure you can fully utilize your purchase.